Practice Made Perfect
OB-GYN Couple Takes a Family Approach
Featured in Moments Magazine
In a time when most people rarely see their doctor, and when they do it often is because something is seriously wrong, Ingrid Reyes and her husband John seem to represent an old time concept.
They are doctors who go to extraordinary lengths to truly get to know their patients, and then see them personally on a regular basis.
"We definitely had people ask us if we were crazy," Ingrid Reyes said. "But seeing for and caring for our own patients were definitely why we went to medical school in the first place."
Both doctors grew up around the health care profession. Her husband's father was an OB-GYN for 40 years, so he witnessed firsthand the special relationship that exists between a patient and a doctor.
Reyes said when she was a little girl she wanted to be a medical doctor or perhaps a history professor.
"I loved to read and have always loved history," she said.
With a history professor for a father and a labor and delivery nurse for a mother, it is easy to see why her interests were so diverse yet made sense. "In college I studied and majored in history, but also studied biology, chemistry and all of the sciences," she said.
Reyes said her decision to go on to medical school had to do with her love of caring for people.
"My parents were a little surprised since I was really such a shy person," she said. "I knew I would have to come out of my shell to interact with patients, especially when you are practicing medicine that is so personal, such as what we do."
She met her husband in medical school at Saint Louis University, where he was finishing he residency training. After the couple completed their education and internships and got married, they knew they had a decision to make.
"We researched where to go," she said. "We looked at numerous places and wanted a great place to raise a family."
After much thought and research, the couple loaded up their car and headed to Forsyth County. That was in July 2010. Just a few months later, they opened up their practice and began caring for women and delivering babies.
Besides having numerous fans as patients, those who work with the Reyes' are also admirers. Jancie Berube, practice manager for Modern OBGYN, said working with the couple has been extremely rewarding.
"Together and individually, they maintain the highest level of professionalism and integrity, for both their staff and their patients," Berube said. "Dr. Ingrid treats her staff and patients like family. She is warm and quietly funny. We all love her." Berube said she has never seen doctors who are so approachable and relatable.
"They work so cohesively and closely to provide the best possible patient care," she added. "Our reputation speaks to their amazing leadership."
Patients and employees may love Reyes, but clearly her biggest fan is her husband.
"Besides being an amazing wife and mother, she is an incredible doctor," he said. "She won't say how smart she is and how many accomplishments and awards she has won, but I can say that I have never met anybody as smart as Ingrid."
Indeed, Reyes had extremely high scores in school and graduated at the top of her class.
The couple's approach to patient care seems a bit old fashioned, but in a good way.
"I grew up seeing my father's doctor-patient relationships, and we both wanted to have that same thing," John Reyes said.
According to the couple, their patients truly are like family.
"We have such a bond with our patents," John Reyes said. "When they call, we know who they are and what is going on with them. We both have the same philosophy. We both want to be the very best we can for our patients."
Not every married couple could work together on a daily basis, but Ingrid Reyes said it "works for us, we complement each other."
In addition to the commitment of running their practice, the couple has three young children, two boys ages 2 and 4 and a newborn daughter. Balancing three young children and a busy practice takes teamwork.
"Family is the most important thing to us," Ingrid Reyes said.
Added her husband, "It's why we do what we do."
It's obvious the couple love their family at home and their extended family at their practice.
"When you get to know your patient, then deliver their baby, and then they come back to you when they are pregnant with their next child, that is wonderful," Ingrid Reyes said.
"We hope we are preserving the doctor/patient relationship in a way that offers the best care along with personal attention."
— Adlen W. Robinson